RMToDigital
All products on RMToDigital are digital downloads delivered instantly after purchase. Due to this nature, all sales are generally final. Please review product descriptions and previews carefully before buying.
When We Grant Refunds
We will issue a full refund if:
• Product files are corrupted or undownloadable and we cannot provide a fix within 3 business days
• The product is materially different from what was described or shown
• You accidentally purchased the same product twice — reported within 24 hours
• The purchase was made without your authorization
When We Do Not Refund
Refunds are not available for:
• Change of mind or accidental purchase (after 2 hours)
• Incompatibility with software not listed in product requirements
• Products already downloaded and used
• Online courses where more than 20% of the content has been accessed
• Requests made more than 7 days after purchase
How to Request a Refund
Email rmtodigital@gmail.com with the subject line "Refund Request — Order #[number]" and include your name, order number, product name, and a description of the issue. We respond within 2 business days and process approved refunds to your original payment method within 5–10 business days.
Chargebacks
Don't hesitate to get in touch with us before filing a chargeback. Unresolved chargebacks may result in account suspension and loss of access to purchased products.
Questions?
Visit rmtodigital.com/contact or email rmtodigital@gmail.com — we're happy to help.